Q: How do I place an order?
Simply browse the products in our Shopify store and add them to your cart. When ready, follow the secure checkout process to complete your purchase.

Q: Can I order on behalf of a school, clinic, or district?
Yes! Many of our customers purchase on behalf of institutions. If you require a purchase order (PO) or invoice process, please contact us directly before placing an order: [Insert contact email].

Q: Do you offer bulk or institutional pricing?
Yes, volume pricing is available for schools, districts, and clinical settings. Reach out to us at [Insert email] with your organization name and estimated quantity, and we’ll guide you through the process.

Q: How do I access the Digital Curriculum after purchase?
Once your order is complete, you’ll receive an email with access instructions. Be sure to check your inbox (and spam folder) for a message from our team with your digital login or activation details.

Q: Can I purchase Digital Curriculum access for multiple users?
Yes—site licenses and multi-user packages are available. Please contact us for tailored options based on team size and setting.

Q: Are trainings included with my purchase?
Trainings are sold separately unless explicitly bundled. Visit our [Training Page] to view live, on-demand, and group options.

Q: What print materials do you offer?
Our store features the original Zones of Regulation curriculum book, supplemental guides, posters, card decks, and more. Each product description outlines what's included and ideal use cases.

Q: Do you ship internationally?
Yes, we ship to many countries outside the U.S. Shipping fees and delivery times will be calculated at checkout based on your location.

Q: What if a product is out of stock?
If an item is temporarily unavailable, you'll see an "Out of Stock" message on the
product page. You can opt in to receive a restock notification when it becomes
available.

Q: What payment methods do you accept?
We accept major credit cards, Apple Pay, Google Pay, and Shop Pay. For PO-based orders, please contact us for manual invoicing.

Q: Can I get a receipt or tax invoice for my purchase?
Yes—your receipt will be automatically emailed to you after purchase. If you need a formal invoice or tax document, email us at [Insert contact email].

Q: What’s your return policy?
Digital products are non-refundable once accessed. For print products, we accept unopened returns within 30 days of purchase. Please review our [Return Policy Page] for full details.

Q: I need help with my order. Who can I contact?
We’re here to help. Reach out to our support team at [Insert support email], and include your order number for faster service.